Terms & Conditions

The below are The Wedding Chauffeur Ltd’s Terms and Conditions. These terms outline the important details for our vintage wedding car hire services in Ilford, East London, including chauffeur-driven wedding cars, booking policies, payment requirements, and service guidelines. By using our classic wedding car hire for your special day, you agree to these conditions, ensuring a smooth and professional experience from start to finish.

    These Terms & Conditions (“Terms”) form the agreement between The Wedding Chauffeur Ltd (“we”, “us”, “our”) and the client (“you”, “your”) for the provision of chauffeuring services. By making a booking, you agree to these Terms.

    1. Bookings & Payment
    • A deposit of £50 is required to confirm your booking.
    • Bookings are only confirmed once we issue email confirmation.

    2. Cancellations & Refunds
    • Cancellations made less than 30 days before the event will forfeit the deposit.
    • Cancellations within 14 days of the event are subject to 100% charge.
    • In the unlikely event we must cancel, a full refund will be issued. We will also assist in finding a suitable alternative where possible.

    3. Vehicle & Service Provision
    • We will provide the agreed vehicle(s) in clean and roadworthy condition.
    • In rare cases of mechanical failure or unforeseen circumstances, we reserve the right to provide a substitute vehicle of similar style/standard
    • Smoking, eating, and drinking (except bottled water) are not permitted inside the
    vehicle.

    4. Timings & Routes
    • Clients must provide accurate details of pick-up and drop-off addresses and timings.
    • We cannot be held liable for delays caused by traffic, weather, road closures, or
    events beyond our control.
    • Overtime beyond the agreed hire period will incur charges of £50 per extra hour required.
    • We reserve the right to refuse extending the hire period if it is not possible to do so.

    5. Client Responsibilities
    • You are responsible for the conduct of all passengers.
    • Any damage to the vehicle caused by passengers will be charged to the client.
    • We reserve the right to refuse service if passengers behave in a manner deemed
    unsafe or inappropriate.

    6. Liability
    • We accept no liability for missed events, photographs, or financial loss arising from delays or unforeseen circumstances beyond our control.
    • Our maximum liability is limited to the total amount paid for the booking.

    7. Insurance
    • Our vehicles are fully insured for wedding chauffeur services.
    • This does not cover personal property; clients are advised to arrange their own
    insurance for valuables.

    8. Force Majeure
    We are not liable for delays or cancellations caused by events outside our reasonable control, including extreme weather, accidents, or government restrictions.

    9. Governing Law
    These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

    The Wedding Chauffeur Ltd reserves the right to amend these Terms at any time. Clients will be notified of changes in advance where applicable

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